The UX Mini-Conference is dual track, two-day conference held during ASPIRE. Some sessions will be plenary sessions and some will be presented in dual tracks. Attendees are free to move between tracks as they wish.
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Tuesday, October 14
9:30 - 10:40 a.m.
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Opening Remarks and Welcome to UX Conference and Opening Keynote Speaker PD/UX-- Beyond the Usability Lab: Bringing Value to Your Organization
Michael Lau, Global Leader of Human Factors at Insight by Nemera
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10:40 - 11:00 a.m.
Track One
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Track Two
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Understanding Family Technology Dynamics: A Multi-National Initiative
Kyrsten Novak, Amazon Kids
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An Evaluation of an In-Cabin Driver Alertness Recovery Experience using EEG
Jenna Hines, Ford Motor Company
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11:30 - 12:30 p.m.
| Fire Side Chat: The Business Case of User Experience Research |
1:30 - 1:50 p.m.
Track One
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Track Two
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Evaluating the Impact of Convenience Sampling on Usability Testing: A Comparison of Internal Employees vs. External Customers
Nathan Klein, State Farm
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Designing For and With Elderly Users: A Case Study of Co-designing a Next Generation Mobile Phone in India
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1:50 - 2:30 p.m.
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Making UX Research Count: Insights from Developing a Fitness App 0 to 1
Angie Avera, Peloton (40 minutes)
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1:50 - 2:10 p.m. Human Factors in Government: Developing a Unified Design Guide for Critical User Interfaces
2:10 - 2:30 p.m. CommHEAT: Designing a Community-Based Heat Alert App to Promote Behavior Change-Tian Yao, Iowa State University
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3:00 - 3:20 p.m.
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New Methods for Measuring Shared and Divergent Visitor Experience: A Pilot Study at the Royal College of Music Museum-
Neta Spiro, Royal College of Music
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Perceived Failure Severity of Domestic Robots: Sentiment Analysis of Robotic Vacuum Reviews
Tal Oron-Dilad, Ben-Gurion University of the Negev
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3:20 - 3:40 p.m.
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From Clicks to Care: Understanding Patient Experiences in Digital Healthcare Journeys
Eleni Alexandra Katsarakes, Old Dominion University
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Emotion Regulation in Human-Robot Interaction: Insights from Video and Game Simulations
Lesong Jia, University of Pittsburgh
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3:40 - 4:00 p.m.
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Embedding Empathy into Design: The Task Analysis Advantage
Staci Chan, Open Style Lab
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Understanding Explanation Content for Cognitive and Affective Trust in Automated Vehicles
Quioning Zhang, Arizona State University
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4:30 - 5:30 p.m.
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UX Research Methods, Strategy, Growth and Adapting to Change!
Christy Harper (End to End User Research), Amrita Maguire (Dell), Melissa Meingast (HPE), Michael Bartha (Google), Paul Ritchey (Consumer Reports), Angie Avera (Peloton)
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Wednesday, October 15
9:30 - 10:10 a.m.
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Keynote Presentation: UX Research Framework for an Effective Go-To-Market Strategy
Rocio Werner, VP UX Research, U.S. Bank
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10:10 - 10:30 a.m.
Track One
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Track Two
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Competition to Collaboration: Defining UX Standards in New IT Drive Product Design
Amrita Sidhu Maquire (Dell) Melissa Meingast (HPE)
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Enhancing User Experience in Integrated Financial Services by Deriving User Types and Design Implications
Yein Song, Seoul National University
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10:30 - 10:50 a.m.
Track One
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Track Two
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Invited or Late Breaking Presentations
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Evaluating Multimodal Interfaces for Visually Impaired Users in Autonomous Ridesharing: A Usability Study
Gerui Xu, University of Michigan
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11:30 - 12:30 p.m.
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Insights to Action: Best Practices for Satisfying User Needs
Akilah Hugine-Elmore (FanDuel), Kelly Shprehn (Draper), Nate Cook (Edward Jones), Chalil Madathil (Clemson University), Moderated by Nathan Klein (State Farm)
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1:30 - 1:50 p.m.
Track One
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Track Two
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Proposed Organizational Maturity Model for Building More Inclusive User Experiences
Aaron Bangor, AT&T
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Designing Effective AV Explanations: A Qualitative Study on Trust and Transparency
Qiaoning Zhang, Arizona State University
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1:50 - 2:10 p.m.
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From Interviews to Insights: Understanding the State of Local HFES Chapters Using Qualitative Methods
Nohra Murad, Baxter International
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Voice Similarity and Its Impact on Cognitive and Affective Trust in Automated Vehicles
Qiaoning Zhang, Arizona State University
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2:10 - 2:30 p.m.
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Integrating Artificial Intelligence in Regulation Change Management: A Case Study
Tanay Arora, San Jose State University
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Understanding Social Engagement in Voice-User Interfaces: An Exploratory Study of Embodiment and Gestures
Pattiya Mahapasuthanon, George Mason University
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3:00 - 4:00 p.m.
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Strategies to Accelerate User Research while Maintaining Impact
Natalia Russi-Vigoya (IBM), Melissa Meingast (HPE), Ron Vutpakdi (ExxonMobil), Christy Harper (End to End User Research) Laura Vennie (Newell Brands)
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4:00 - 8:00 p.m.
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4:00 - 4:30 PM
Closing remarks
4:30 - 5:30 PM
Poster Fellows/UX Posters
5:30 - 6:30 PM
Poster Session 1
7:00 - 8:00 p.m.
Closing reception
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4:00–4:30 PM Closing remarks
4:30-5:30 PM Poster Fellows/UX Posters
5:30–6:30 PM Poster Session 1
7:00 Closing reception
Interested in sponsoring the UX Mini-Conference? Contact HFES Sales Manager Michael Sanders at Msanders@hfes.org, or check out the Exhibit and Sponsorship page for details.